Client Case Studies

Fracture to leg and knee requiring surgery after cyclist collision with car

In 2017, our client was cycling in Atherstone, Warwickshire when she was hit by a vehicle emerging from a petrol station causing her to fall from her bicycle and sustain a nasty fracture to the leg and knee requiring surgical repair. The circumstances of the accident were initially disputed and liability denied on the basis […]

Court finds Ryanair failed to use all reasonable measures to prevent long delay

Our Client was travelling from Sofia to Birmingham with Ryanair and experienced a nearly 5 hour delay. Hayward Baker were instructed to bring court proceedings against Ryanair for their refusal to pay compensation under EC Regulation 261/2004. Ryanair sought to argue that the flight was delayed due to “extraordinary circumstances which no reasonable measures could […]

Court orders compensation payable where airline refuses to board passenger believing they would not make the flight

Our Client was travelling from the Philippines to London via Hong Kong. Our Client’s first flight was with Cathay Pacific which arrived 41 minutes late into Hong Kong. Our Client proceeded to the gate to take her next flight with Virgin Atlantic however on arrival at the gate she was shocked to learn that she […]

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