Ms Smikle and her family were travelling with Easyjet from London Gatwick to Madeira on 27 May 2019. The flight ended up being delayed by 34 hours and 10 minutes. Ms Smikle instructed Hayward Baker to bring a claim for compensation under EU Regulation 261/2004 for £350 for each passenger. Easyjet denied liability stating that […]
British Airways fails to prove it could not have rerouted passengers onto quicker flights
District Judge Atkin sitting at the County Court at Uxbridge has awarded passengers compensation after BA failed to reroute passengers onto an earlier flight. In Muetze, Heggerman, and Siemens v British Airways the Claimants were passengers on two directly connecting flights from Shanghai to Hamburg via London Heathrow. The first flight was delayed by 16 […]
Airline Refunds – What are your rights?
Recently there has been a deluge of news stories focusing on disgruntled passengers struggling to get refunds out of airlines given the constant chop change of covid restrictions. Many passengers purchased tickets in good faith believing they would be able to travel to green list countries following the government advice only for those countries subsequently […]
Scope of Air Passenger Rights Regulation EC261/2004 Head to the Court of Appeal
Hayward Baker are once again headed off to the Court of Appeal this time over the scope of the Air Passenger Rights Regulation EC261/2004. In Chelluri v Air India Ltd the Claimant, Ms Chelluri, was delayed on the third leg of her journey from Heathrow to Mumbai. Ms Chelluri had 2 earlier flights with Delta […]
Ryanair Passengers on board diverted flight would not be eligible for compensation
Last Sunday a flight operated by low cost airline Ryanair was diverted on approach to their final destination of Vilnius, Lithuania to Minsk in Belarus. A dummy terrorist threat was issued against the aircraft and a fighter jet also “escorted” the aircraft to make the unscheduled stop. Upon arrival one of the passengers Roman Protasevich […]
Ryanair lose battle against CAA in High Court
Last month Ryanair lost their battle against the UK Civil Aviation Authority (CAA) as a High Court Judge has ruled that Ryanair must pay compensation to passengers affected by their own union led internal strikes over pay and conditions under EC Regulation 261/2004. Hayward Baker were also due to be heard on this exact issue […]
Passenger wrongly refused boarding by BA awarded compensation
Our Client was flying from San Francisco to London Heathrow and then onto Milan with both legs operated by British Airways. The first flight was delayed by 32 minutes but our Client still made it in time to catch the next flight to Milan. On arrival however he was told that his boarding pass had […]
High Court rules in favour of passengers with disrupted journeys outside of the EU
Today the High Court has handed down in Judgment in the case of Varano v Air Canada, QB-2020-001410 Hayward Baker was the instructing solicitors for the passenger with Harry Gillow from Monckton Chambers as the barrister assigned to represent the Claimant at the High Court. The case involved a passenger, Ms Varano, who was flying […]
Landmark Ruling at Court Of Appeal Paves Way for Thousands of Air Passengers to Seek Compensation
Hayward Baker Solicitors has the pleasure to announce that the Court of Appeal in England has ruled today in the case of Lipton v BA City Flyer that airlines must pay compensation to passengers when their flight is cancelled or delayed as a result of a crew member going sick. It is the first case […]
European Court of Justice rules that union led strikes do not provide a Defence to flight compensation claims
The European Court of Justice has recently paved the way for tens of thousands more compensation claims to be made under EU regulation 261/2004. In Case C-28/20, Airhelp Ltd v Scandinavian Airlines System the ECJ has ruled that airlines still have to compensate passengers whose flights are cancelled or delayed by more than 3 hours […]