College student injured by window which shattered upon opening claims compensation

glass-984457_640Our client was at college and was trying to open one of the windows in his classroom . As he pushed open the window the glass shattered causing him injury.

Our Client’s Injuries:

Lacerations to hand and wrist

How were Hayward Baker Solicitors involved:

We took on this case on a No Win No Fee basis and stated the claim via the online personal injury insurers portal.

An acknowledgement of the claim was received from the College insurers which also contained confirmation that liabilitywas admitted on the behalf of their insured.

This mean’t that as long a medical report confirmed that our client’s injuries were as a result of the accident then the insurers would pay compensation.

We wrote to our client informing him of the liability position and that we were now going to obtain copies of his medical records and once we had receipt of these we would be arranging an appointment with a medical expert, namely a Plastic Surgeon,  who would  examine our client and then formulate a report upon his injuries. It would be this report that we would use to demonstrate our client’s injuries were as a result of the accident and to aid us in valuing his claim for compensation.

The report did indeed confirm that our client’s injuries were as a result of the accident and also that the scars would be  permanent, however our client should continue with hand mobilisation exercises  for 6 months in order to achieve the best results.

The medical report also highlighted a number of out of pocket expenses (Special Damages) that our client could claim for such as:

  • Travelling expenses to and from medical appointments
  • Loss of earnings where our client could not work due to his injuries

We sent a copy of the report to our client for approval and to ask him if he is happy with the report  and if this is the case then does he want us to try and settle his claim now.

Our client approved his report and signed the authority for us to settle the claim now.

Numerous offers were made to the defendant insurers followed by counter offers from both sides.


Our client was happy to accept an offer of £3,334.16 in full and final settlement of his claim

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