Customer injured when slipping on wet floor in a store is awarded personal injury compensation
Accident Circumstances: Our client had just paid for her items at the self service tills inside a well know supermarket, as she went to leave she slipped on some liquid on the floor and hit her elbow on the bagging area of the checkout. As a result of the fall our client suffered a personal injury.
Client’s Injuries: Fractured Humerus.
What did Hayward Baker Solicitors do to help: One of our personal injury specialists Alison Spriggs who is a Fellow of the Institute of Legal Executives took on the case on a no-win-no-fee basis and sent a letter of claim to the defendant, who denied liability for the accident on the basis that the store had a reasonable and effective system of inspection in place to make them aware of potential hazards and had undertaken relevant risk assessments. Alison obtained records from the store to prove that this was not the case and eventually the defendant admitted liability without the need for the case to go to Court. Medical evidence was obtained to show the extent of our client’s injuries to the defendant insurers and a report on our client’s injuries were used to help Alison value the claim for compensation. Alison also help our client to obtain money for her out of pocket expenses part of the claim to include travel expenses relating to the accident, care and assistance, medical expenses and for damaged clothing.
Resolution: The case settled for £4,000.00