Luton Court awards compensation after delays caused by refuelling issues

Mr and Mrs B were travelling with Tui Airways from Manchester to Palma on 17 July 2018. Their flight was delayed for 5 hours. Mr and Mrs B instructed Hayward Baker to represent them in their claim for flight compensation arising out of EU Regulation 261/2004.

The airline defended the claim on the basis that the delay was caused by “extraordinary circumstances”. They contended there were weather issues at the airport forcing the aircraft on a previous rotation to divert. There was a further delay due to maintenance issues at Manchester airport, refuelling problems and crew being pushed out of working hours.

At trial the District Judge ordered the airline to pay compensation to Mr and Mrs B totalling £682.86. He concluded that the major part of the delay was due to refuelling issues before it could be repositioned and that problems with refuelling the aircraft could not amount to an “extraordinary” event.


Free Eligibility Check

If your flight has been disrupted due to a delay or cancellation you may have the potential to make a claim under the EU Regulation 261/2004 for compensation.  This could be upto €600 per person.  Contact Hayward Baker on 01329 227 983 or complete our On-Line Form today to discuss the potential for a claim.

Has your flight been delayed?

You may be entitled to claim compensation.





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Luton Court awards compensation after delays caused by refuelling issues
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