Flight Claims

British Airways fails to prove it could not have rerouted passengers onto quicker flights

District Judge Atkin sitting at the County Court at Uxbridge has awarded passengers compensation after BA failed to reroute passengers onto an earlier flight. In Muetze, Heggerman, and Siemens v British Airways the Claimants were passengers on two directly connecting flights from Shanghai to Hamburg via London Heathrow. The first flight was delayed by 16 […]

Ryanair Passengers on board diverted flight would not be eligible for compensation

Last Sunday a flight operated by low cost airline Ryanair was diverted on approach to their final destination of Vilnius, Lithuania to Minsk in Belarus. A dummy terrorist threat was issued against the aircraft and a fighter jet also “escorted” the aircraft to make the unscheduled stop. Upon arrival one of the passengers Roman Protasevich […]

European Court of Justice rules that union led strikes do not provide a Defence to flight compensation claims

The European Court of Justice has recently paved the way for tens of thousands more compensation claims to be made under EU regulation 261/2004. In Case C-28/20, Airhelp Ltd v Scandinavian Airlines System the ECJ has ruled that airlines still have to compensate passengers whose flights are cancelled or delayed by more than 3 hours […]

Brexit and the impact on passenger rights in the UK

For nearly two decades passengers in Europe have enjoyed protections bestowed by the European Union in the form of EU Regulation 261/2004. Unhappy with the high incidents of cancellations and delays across the continent, and the subsequent poor treatment of passengers by airlines often leading to passengers having to fend for themselves, the EU sought […]

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