A family in North Shields has received injury compensation after a series of catastrophic errors led to the death of their new-born baby.
Lynn and Iam Bentong have been paid GBP 65,000 in injury compensation over medical blunders made by Northumbria Healthcare Trust, the Newcastle Evening Chronicle reports.
These include failing to look at Mrs Bentong’s medical notes, which would have revealed past problems during labour and ignoring the request for a Caesarean section until it became an emergency.
The operation was too late to prevent baby Robyn suffering from brain damage and doctors failed to inform Mr Bentong of what had happened for over an hour.
"There were three other emergencies that night and when I rang for a midwife they said they were busy. I was left in a lot of pain for more than 12 hours," Mrs Bentong told the paper.
It follows news that draft regulations have been published to overhaul the NHS patients’ complaints procedure in Wales, which may improve access to injury compensation in the country.