Cancelled Flight

Judge rules flight cancelled because of “operational decisions” not extraordinary circumstances

Our Client had a flight from Zurich to London City Airport on 16 January 2020 with Swiss International Airlines. The flight was supposed to arrive into London at 19:45 but was cancelled. Our Client sought compensation of 250 euros and our Client instructed Hayward Baker to bring the claim on his behalf after unsuccessfully trying […]

Ryanair Passengers on board diverted flight would not be eligible for compensation

Last Sunday a flight operated by low cost airline Ryanair was diverted on approach to their final destination of Vilnius, Lithuania to Minsk in Belarus. A dummy terrorist threat was issued against the aircraft and a fighter jet also “escorted” the aircraft to make the unscheduled stop. Upon arrival one of the passengers Roman Protasevich […]

European Court of Justice rules that union led strikes do not provide a Defence to flight compensation claims

The European Court of Justice has recently paved the way for tens of thousands more compensation claims to be made under EU regulation 261/2004. In Case C-28/20, Airhelp Ltd v Scandinavian Airlines System the ECJ has ruled that airlines still have to compensate passengers whose flights are cancelled or delayed by more than 3 hours […]

Brexit and the impact on passenger rights in the UK

For nearly two decades passengers in Europe have enjoyed protections bestowed by the European Union in the form of EU Regulation 261/2004. Unhappy with the high incidents of cancellations and delays across the continent, and the subsequent poor treatment of passengers by airlines often leading to passengers having to fend for themselves, the EU sought […]

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